Commercial Employee (m/f/d) Service & Support


  • Office: Heidelberg
  • Schedule: full time


  • HE2110_003

We are looking for

  • In the course of a backfill in our Service & Support team, we are looking for a Commercial Employee (m/f/d) in full-time with immediate effect.

Your responsibilities

  • Processing of administrative tasks and support of application and service technicians
  • Preparation and review of quotations, cost estimates, order confirmations, contracts, as well as other activities arising in the field
  • Keeping track of the aforementioned issues, as well as spare parts, loaner equipment and reports
  • Filing/archiving of receipts and documents
  • Processing of spare parts orders
  • Preparation of evaluations, protocols and reports
  • Interdisciplinary cooperation with the involved departments

Your qualifications

  • Completed commercial vocational training
  • Confident handling of ERP (Sage) and ticket systems (Salesforce)
  • Very good knowledge of commercial processes
  • Good knowledge of MS Office

Your profile

  • Secure knowledge of German and English, both written and spoken
  • Good technical understanding
  • Structured, independent and conscientious way of working
  • Organizational talent, reliability and sense of responsibility
  • Ability to work in a team

We offer

  • Interesting, challenging work at a dynamic international company
  • An open business culture and a pleasant working environment
  • Modern workplaces
  • Performance-based compensation
  • A highly motivated team in an international environment
  • An attractive office in Heidelberg's Bahnstadt district, including Job ticket
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