Field Service Engineer (m/f/d)


  • Office: Heidelberg
  • Years of experience: 1-2
  • Schedule: full time


  • HE17_007

We are looking for

  • To support the further expansion of our Service team, we are looking for a full-time Field Service Engineer (m/f/d)

Your responsibilities

  • Technical support for our worldwide partners
  • Troubleshooting and correction (by phone, e-mail and remote)
  • Regular on-site assignments to repair and maintain our diagnostic devices (national)
  • Document your activities and the results of your work in a database

Your qualifications

  • Degree in medical technology or an equivalent education in electrotechnology (school or university)
  • Knowledge of laser optics is a plus
  • Experience with the current Microsoft operating systems
  • Ideally professional experience in technical customer service

Your profile

  • Fluent English and German (written and spoken)
  • Strong social skills and excellent intercultural communication abilities in dealing with our international customers and partners
  • Highly developed sense of quality and responsibility
  • Excellent analytical skills and the ability to work with a focus on service and solutions
  • Capable of working independently and on a team
  • Enthusiasm for innovative technologies
  • Class 3/B driving licence

We offer

  • Interesting, challenging work at a dynamic international company
  • An open business culture and a pleasant working environment
  • Modern workplaces
  • Performance-based compensation
  • A highly motivated team in an international environment
  • An attractive office in Heidelberg's Bahnstadt district, including Job ticket
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