IT Support Specialist (m/f/d) Information Systems


  • Office: Heidelberg
  • Years of experience: 1-2
  • Schedule: full time


  • HE194_002 

We are looking for

  • In the course of setting up our support team, we are looking for an IT Support Specialist (m/f/d) for our HealthCare IT Solutions in the Information Systems department on a full-time basis.

Your responsibilities

  • Installation, configuration and maintenance of our information systems
  • Customizing of the application to complex workflows in hospitals/practices
  • Independent and in-depth analysis and resolution of problems related to our medical applications and related database systems
  • Support of our users by telephone, email and remotely
  • Extensive cooperation with our subsidiary in Leeds, England
  • Occasional on-site visits

Your qualifications

  • Successfully completed IT training or comparable qualifications    
  • Knowledge of the current Windows operating systems (Windows 7, Windows 10)
  • Good knowledge of current Microsoft server technologies (Windows Server 2016, Windows Server 2019) as well as Internet Information Services and Active Directory
  • Knowledge in dealing with databases and SQL Scripting
  • Extensive knowledge of current Microsoft database server technologies (Microsoft SQL Server 2014 - 2017 + SSRS + SSIS)
  • Professional experience in IT service in the medical environment
  • Experience in the common communication procedures in the industry (DICOM, HL7)

Your profile

  • Good knowledge of German and English, spoken and written    
  • Structured and solution-oriented working style
  • A sense of quality and responsibility and a high degree of initiative and flexibility
  • Communication and organisational skills as well as the ability to work in a team
  • Willingness to travel (driving licence class III)

We offer

  • Interesting, challenging work at a dynamic international company
  • An open business culture and a pleasant working environment
  • Modern workplaces
  • Performance-based compensation
  • A highly motivated team in an international environment
  • An attractive office in Heidelberg's Bahnstadt district, including Job ticket
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