IT Support Specialist (m/f/d)


  • Office: Heidelberg
  • Years of experience: 1-2
  • Schedule: full time


  • MC16_001

We are looking for

  • To support the further expansion of our Support team, we are looking for a full-time Service Engineer (m/f/d) for Medical Software

Your responsibilities

  • Installation and configuration of our medical applications
  • Adaptation of the application to complex workflows in hospitals/surgeries
  • Independent, in-depth analysis and resolution of problems related to our medical applications
  • Support for our users by phone, e-mail and remote
  • Occasional on-site assignments (throughout Germany)

Your qualifications

  • Completed IT training or equivalent qualification
  • Good knowledge of the current Windows operating systems (Windows 7, Windows 8)
  • Knowledge of the current Microsoft server technologies (Windows Server 2008, Windows Server 2012)
  • Professional experience with IT service in the medical field
  • Fluent English and German (written and spoken)

Your profile

  • A structured working style focused on problem-solving
  • Highly-developed sense of quality and responsibility and a high level of self-initiative and flexibility
  • Communication and organisational skills, ability to work on a team
  • Willingness to travel (Class III driving licence)

We offer

  • Interesting, challenging work at a dynamic international company
  • An open business culture and a pleasant working environment
  • Modern workplaces
  • Performance-based compensation
  • A highly motivated team in an international environment
  • An attractive office in Heidelberg's Bahnstadt district, including rail pass
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